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Mobile data while staying in Morocco?
Jonathan136
Level 1: Joiner
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on 27-04-202419:15
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on 27-04-202419:15
This threadhttps://community.o2.co.uk/t5/Welcome-News/Roaming-on-O2-All-you-need-to-know/m-p/1537350#M37878leads me to this pagehttps://www.o2.co.uk/help/pay-monthly/using-your-phone-abroad with a paragraph that says:
"If you don’t have O2 Travel Inclusive Zone included, you can add the O2 Travel Bolt On and get unlimited minutes, texts and data roaming in 63 destinations worldwide for £6/day. Seeherefor a full list of O2 Travel destinations."
... and the link doesn't work, it leads back to the general page (doesn't contain any list of 63 destinations).
I also have no idea whether I have "O2 Travel Inclusive Zone" but I assume I don't have it.
Conclusion: I don't know whether I will have mobile data once in Morocco or not. Can anyone provide an actual answer please?
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madasaf1sh
Level 78: King of Kings
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on 27-04-202419:24
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on 27-04-202419:24
@Jonathan136
The links all work for me, and the below is the countries included
Any others including Morocco are charged at standard rates
If you have o2 travel inclusive it will show in myo2 on the app or website, but it wouldnt help you in this case as Morocco isnt covered...
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 8
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MI5
Level 94: Supreme
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on 27-04-202419:33
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on 27-04-202419:33
@Jonathan136
It's standard extortionate rates for Morocco unless you want to pay £65 gor 1gb of data!
Use a local sim or put phone into airplane mode, turn on wifi and use WhatsApp to call home to other WhatsApp users.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jonathan136
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In response to MI5
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on 27-04-202420:04
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on 27-04-202420:04
Wow. Perhaps I can still use mobile data for sending text messages (as opposed to browsing the web or watching YouTube). How much is the standard/extortionate rate?
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MI5
Level 94: Supreme
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27-04-202420:11 - edited 27-04-202420:13
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27-04-202420:11 - edited 27-04-202420:13
@Jonathan136
£7.20 + vat per mb (yep, 1 single mb)!!!
Sending a text will cost you 50p but keep mobile data completely off as your phone will try and use data in the background.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jonathan136
Level 1: Joiner
In response to MI5
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on 27-04-202422:59
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on 27-04-202422:59
That's completely insane, how is that even possible? Well I have a Samsung A52s so I can't use WiFi with airplane mode on but I can independently turn mobile data off and WiFi on. I guess I'll write a text message while airplane is on, then turn it off so the message is sent, then turn airplane back on immediately afterwards?
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MI5
Level 94: Supreme
In response to Jonathan136
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on 28-04-202400:28
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on 28-04-202400:28
@Jonathan136wrote:That's completely insane, how is that even possible? Well I have a Samsung A52s so I can't use WiFi with airplane mode
You can. Every phone gives this functionality.
You don't need data to send an sms either so keep mobile data firmly off at all times.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
In response to Jonathan136
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on 28-04-202408:07
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on 28-04-202408:07
@Jonathan136Make sure Voicemail is turned off BEFORE you go. Any calls diverted to Voicemail will be charged as an outgoing call from you
Guide: All you need to know about O2 Voicemail 901
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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